Senior Claims Leader - Commercial And Financial Lines
10-9-24 Melbourne / Permanent
Join a boutique company, that provides a gold-standard service to their prestigious clients
What you will be doing:
- Managing, upskilling, and coaching to change the mindset to a high-performing team
- Reviewing and implementing new performance standards and managing culture shift around this
- Working on a portfolio of Liability & Financial Lines Claims, Construction, Machinery, Business Interruption and Farm
- Using your strong relationships with underwriters, to enable the resolution of more complex claims and managing any service issues
Collaborating with senior brokers/Account Directors regarding claims strategies and supporting them at meetings - Preparing and analysing claims reports and making recommendations
- Being involved in process improvements and projects
What you will bring to the role: - Your strong leadership skills and experience, able to get team members on board to a new way of working
- Strong negotiation and problem-solving abilities to enable you to navigate around any situation and communicate with insurers, brokers, underwriters, brokers, and legal representatives
- Technical expertise in a multi-line role
- Your ability to build client confidence and provide a best-in-class claims advocacy service
- Outstanding report writing ability for presentation to clients and internal stakeholders
- A passion to drive and deliver outstanding results for the team and company
In return: - Highly attractive salary and bonus
- Paid education relevant to the work
- Access to technical advisors to support you on complex matters
- A referral programme when introducing team members
- Being part of a social team who have fun at work
- Joining annual events with outside businesses, live music, food, and fun!
- Discounted insurance and free travel insurance
- Discounted healthcare and fitness
- Charity team causes
- Hybrid working
This exciting role won't be available for long, please forward your resume immediately, if this sounds like the ideal match for your experience and future career growth
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