Dispute Resolution Officer - Workers Compensation

Dispute Resolution Officer - Workers Compensation

07-5-25    Melbourne / Permanent

Why consider this move?
You already know the game — Victorian workers compensation, conciliation pathways, legal nuances. But maybe you’re craving more than just back-to-back prep and predictable conferences.

Here’s your chance to join a team that actually backs its specialists and gives you the autonomy to lead complex matters with purpose.

The Role at a Glance:

• Manage a portfolio of complex workers compensation disputes across the Victorian scheme
• Drive strategy before, during, and after conciliation
• Liaise with injured workers, legal reps, employers, and medical professionals
• Represent the insurer at conciliation conferences
• Maintain compliance and ensure timely resolution implementation

What You Bring:

• Solid experience in VIC workers compensation claims — ideally with dispute handling under your belt
• Sharp knowledge of conciliation processes and legislation
• Polished communication and negotiation skills
• Ability to manage competing priorities without the drama
• Bonus points for a legal, business or health-related qualification

What’s On the Table:

• A competitive salary that reflects your experience
• Additional leave perks (yes, birthday leave is a thing)
• Wellness initiatives and EAP access
• Ongoing development in a business that’s big on internal growth

Thinking About a Move?
If you’re a seasoned DRO ready to join a team that values depth over red tape, autonomy over micromanagement, and outcomes over optics — I'd love to connect. Click apply or reach out for a confidential chat: k.ringland@ensurerecruitment.com.au 

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