Workers' Comp Technical Manager | Shape Capability + Drive Standards

Workers' Comp Technical Manager | Shape Capability + Drive Standards

13-8-25    Melbourne / Permanent

Why this role is worth your move:

Be the trusted technical authority, not buried in a caseload. You’ll train new starters, lift decision quality across the team, and guide outcomes on complex, medical-heavy claims. If you want visible impact on people, process and results, this is the platform.

Your impact

• First point of contact for medical and technical escalations
• Hands-on coaching and structured training for new starters
• Review and endorse complex decisions with legislative accuracy
• Work closely with panel lawyers, medical specialists and DR teams
• Drive continuous improvement in process and technical standards

What you’ll bring

• Depth in workers’ comp; confident with medical-heavy files
• Track record coaching and upskilling case managers
• Strong grasp of legislation and nuanced application
• Confidence to make and defend technical decisions
• Collaborative leadership style that earns trust

What’s on offer

• Hybrid flexibility: WFH balance with CBD collaboration days
• No heavy personal caseload — focus on coaching and standards
• Leadership that trusts your expertise and backs your development
• Scope to leave a legacy in capability and claimant outcomes

Apply now or contact Kurt at k.ringland@ensurerecruitment.com.au for a confidential discussion.

Shortlisting underway – move quickly to secure your opportunity!

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