Liability Claims Specialist

Join a high-performing claims team based in Melbourne CBD, managing a specialist portfolio of Public Liability Claims. You will be working alongside a team of highly skilled Claims Managers, providing you with the opportunity to learn from the best and strengthen your skills. This is a permanent, full-time opportunity. 

BENEFITS:

• Ongoing training and support
• Great culture - trusted to work autonomously 
• Be part of a high-performing claims team 
• Competitive salary package
• CBD location 
• Hybrid work, 2 days WFH, after probation

THE ROLE:

• Working closely with a team of experienced public liability Claims Managers, you will manage claims from end to end. 
• Determining liability on claims and providing recommendations for future claims strategies 
• Ensuring the best possible outcomes in all areas: QA, customer experience, quality, as well as financial
• Conducting legal reviews on litigated claims with service providers
• Attending external meetings, court cases
• Manage claims in line with procedures 
• Conduct investigations regarding liability and medical issues
• Collaborating with all stakeholders 

KEY CRITERIA:  

• 2-3 years of experience managing public liability claims 
• Legal qualifications (essential) 
• Experience in managing litigated claims 
• A Solid understanding of the Insurance Code of Practice and Insurance Contracts Act 
• Confident interpersonal/communication skills
• Excellent negotiation skills
• End-to-end claims management experience 

TO APPLY:
 
Please forward your resume by clicking Apply, or email l.backhouse@ensurerecruitment.com.au