Life Claims Consultant - Complex Portfolio | Strategic Specialist Pod

Life Claims Consultant - Complex Portfolio | Strategic Specialist Pod

13-1-26    Melbourne / Permanent

The Opportunity

We’re partnering exclusively with a leading Life Insurer to recruit into one of the industry’s most respected technical teams. This is a rare external hire into a strategic claims function that handles the toughest, most nuanced files – sitting well outside the pace and pressure of standard case work.

You won’t be running a volume-based portfolio. Instead, you’ll be part of a high-trust, high-skill team tackling:

• Complex and contentious claims (Retail IP/TPD focus)
• Policy interpretation, non-disclosure, and adverse findings
• Surveillance and investigation oversight
• Escalated matters requiring legal or compliance consultation

It’s a role for an assessor who wants to go deeper — not faster. A chance to apply critical thinking, shape decisions, and develop genuine technical mastery in a stable, well-resourced environment.

Why Consider It?
Work on a small, curated portfolio (~30 files) with no initial assessments
Be part of a specialist technical team, trusted across the business
Strong salary package (up to ~$120K + bonus) with career development built in

What You’ll Bring

• Proven experience across Retail Life Claims (TPD/IP essential)
• A calm, objective communication style with sound judgement
• Comfort working on complex or escalated claims
• Interest in long-term growth through technical specialisation

The Details

• Full-time permanent
• 3-day hybrid (no micro-management)
• High-trust culture with strong leadership
• Ideal step-up for assessors who want to move away from BAU volume

Let’s Talk!

This isn’t an advert you’ll see every day - and it’s not a team that hires often.
If you’re looking for more scope, more challenge, and more respect for your judgement, let’s have a confidential chat.

Apply direct or Connect with Kurt: 0405 404 325
k.ringland@ensurerecruitment.com.au

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