Melbourne Life Claims | Seniors & Case Managers | $110K-$140K + Bonus

Melbourne Life Claims | Seniors & Case Managers | $110K-$140K + Bonus

02-3-26    Melbourne / Permanent

Growth roles – Not churn

Melbourne’s Life Insurance Claims market is in a genuine expansion phase!

These roles exist due to internal promotions and structured pod growth across Group and Corporate portfolios. This is planned hiring, not reactive backfilling.

Senior assessors are stepping into lower-volume, complexity-weighted portfolios.

Case Managers and Claims Consultants are managing balanced portfolios, with technical support and defined claim allocation models.

If you’re currently carrying inflated caseloads or navigating inconsistent operating structures, this is a reset into clarity.

The roles

• Manage Group IP and/or TPD claims end-to-end
• Assess liability, eligibility and strategic direction
• Apply policy definitions and LICOP frameworks accurately
• Liaise with medical practitioners, employers and rehabilitation providers
• Document clear, defensible claim decisions
• Senior roles include mentoring, peer review and involvement in technical uplift initiatives.

What you gain

• Expansion positions within structured Life teams
• Defined induction and development plan
• Hybrid 2–3 days in Melbourne office
• Technical Specialist and Leadership pathways
• Salary aligned to current Melbourne market movement

Salary guide
Claims Consultants: $110K–$120K + Bonuses
Seniors: $125K–$140K + Bonuses

About you

• Direct Life Insurance Claims experience (IP and/or TPD essential)
• Strong policy interpretation and insurer framework understanding
• Comfortable managing end-to-end claim strategy
• Delegated Authority at Senior level

Applicants must be currently based in Australia with aligned Life Insurance Claims experience.

Next step:

Apply, Email or Connect. I'll share what's live, what's coming, and how to time your next move perfectly: k.ringland@ensurerecruitment.com.au


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