Senior Case Manager- Workers Compensation

Senior Case Manager- Workers Compensation

18-2-26    NSW Other / Permanent

Newcastle | Hybrid | $95K Package + Bonus

Ready to step into a role where your experience is genuinely valued?

This is an opportunity for an established Workers Compensation professional to join a high-performing team within a national insurer recognised for stability, structure and long-term career growth.

This isn’t just another portfolio role. It’s a genuine senior position where you’ll influence outcomes, support team capability and operate with real autonomy.

What’s on offer:

$95K package + performance bonus (dependent on experience)
Hybrid working model with genuine flexibility
9-day fortnight available post-probation
Clear pathway into Technical Specialist or Team Leadership roles
Internal mobility across multiple business areas
Supportive, hands-on leadership
Long-term career security within a large, established insurer

The role:

Portfolio of approximately Nominal Insurer Workers Compensation claims 
Handle complex liability decisions and strategic claim direction
Drive high-quality, sustainable return-to-work outcomes
Build trusted relationships with injured workers, employers and medical providers
Provide informal guidance and support to less experienced team members
Contribute to a culture of performance, accountability and collaboration

You’ll be trusted to make sound decisions and manage your portfolio with confidence.

What we’re looking for:

3+ years Workers Compensation claims experience
Strong working knowledge of NSW Workers Compensation legislation
Experience managing claims independently from start to resolution
Confidence handling complex or sensitive matters
Natural leadership qualities and the ability to support others

This role suits someone who understands the mechanics of Workers Compensation and is ready to step confidently into a senior-level position.

If you’re seeking progression, flexibility and long-term opportunity without compromising stability, this is a strong move.

For a confidential discussion, contact Niamh Thornton on 0426 867 115 or email n.thornton@ensurerecruitment.com.au
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