Senior Case Manager - Workers Compensation | Multiple Positions

Senior Case Manager - Workers Compensation | Multiple Positions

20-8-25    NSW Other / Permanent

We’re working with a leading global insurer that’s growing its Workers’ Compensation division, creating exciting opportunities for experienced Case Managers to join a newly established team in Newcastle.

If you’re passionate about supporting injured workers and looking to take the next step in your career within a supportive, forward-thinking environment, this could be the role for you.

What’s on offer:

• Competitive salary package of $95K–$110K, depending on experience
• Clear and achievable career progression pathways
• Manageable caseloads capped at 50–55 claims
• Exposure to a wide variety of physical and psychological injury claims
• Ongoing support from experienced Technical Leaders and IMAs
• Approachable leadership, focused on your success
• Flexible hybrid working options for better work–life balance
• Access to modern systems and technology to make your role easier
• Comprehensive onboarding and continuous learning opportunities

The role:

• Manage an end-to-end portfolio of workers compensation claims for a respected government client
• Oversee the entire claims process, from initial liability assessment through to resolution
• Work closely with internal leaders to share insights, contribute to reporting, and support team strategy
• Provide genuine support to injured workers while driving positive, sustainable return-to-work outcomes

What we’re looking for:

• Solid background in workers compensation claims management, either end-to-end or front-end
• Strong knowledge of NSW workers compensation legislation and its practical application
• Excellent communication skills with the ability to build trust across a range of stakeholders
• Experience managing psychological injury claims, or a strong interest in developing this expertise, will be highly regarded

Interested?
We’d love to share more about the team, the portfolio, and the career pathways available.

These opportunities are in high demand, and interviews are already underway for qualified candidates.

For a confidential chat, contact Niamh Thornton on 0426 867 115 or email n.thornton@ensurerecruitment.com.au
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