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16

Nov

2021

Broking Operations Manager

Established 5 years ago, this boutique Brokerage has been on a significant growth trajectory, and this role has been created to support the business through the next growth phase.   

The culture of the team is relaxed and laidback however, they do constantly strive for growth and have a high performing team.
  
Responsibilities:

  • Overseeing a team of 16 Broking and Claims staff, including 4 administrators based offshore
  • Budgeting, forecasting and financial reporting
  • Developing, implementing and improving systems and procedures to deliver exceptional customer service
  • Managing and monitoring workflow
  • Taking ownership of the compliance function for the business
In return they are offering:
  • Highly competitive salary package
  • Flexible working arrangements 2:3 Home & Office
  • Free on-site parking
  • An inclusive and diverse team culture
About you:
  • Previous experience in a Broking Operations role or significant involvement in operational improvement projects 
  • Strong technical knowledge of general insurance products 
  • Prior experience developing operational efficiencies and process improvements 
  • Strong leadership and team management skills
  • Ability to negotiate at a high level and influence others
  • Experience with Broker and Insurer operating systems
This is a great opportunity for someone to join the business and really make a difference in a role you can truly call your own.  If  you are interested in this opportunity, please click apply now or call Becky Hyndman on 0431 037 228 for a confidential conversation.

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