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Niche role managing a portfolio of adverse decisions on life insurance claims prior to referral to the trustee. This role a solid understanding of the policy, claims process and service standards as well as a demonstrated ability to coach a team of Assessors and provide constructive feedback where appropriate. As such this role would suit an experienced Life Insurance Senior Assessor or Technical Consultant. 

The Role: 

• Conducting a thorough review of adverse IP & TPD claims 
• Providing recommendations to the Trustee 
• Conducting individual file reviews 
• Providing constructive feedback to Assessors where appropriate 
• Generating reports for leadership team and identifying key trends 
• Liaising with key internal stakeholders
• Participating in adhoc projects as required 

• Senior Life Insurance Claims Assessor with sound working knowledge of IP and TPD claims 
• Rational and holistic in your approach to claims management 
• Strong eye for detail  
• Excellent interpersonal skills and ability to provide feedback in a constructive manner