Claims Assessor

Job Title: Claims Assessor
Contract Type: Permanent
Location: VIC Other
Reference: KH18911
Contact Name: Keeley Hanlon
Contact Email:
Job Published: April 08, 2019 17:17

Job Description

A household name in the Life Insurance industry have opened up an opportunity for an Allied Health professional or Case Manager to join their team as a Trainee Assessor. Full training will be provided on systems, policy and processes. All you need to start with is: 
  • An understanding of medical reports, conditions and diagnosis
  • A huge amount of empathy
  • A focus on customer service
  • A willingness to learn 
The Role:
  • Managing a portfolio of income protection (personal injury) claims 
  • Assessing liability/ eligibility of new claims and making decisions 
  • Reviewing medical & financial documents to assess claims 
  • Calculating payments 
  • Liaising with the claimant and key stakeholders 
  • Facilitating sustainable return to work 
  All we need from you is;
  • A minimum of 2 years experience in Allied Health or Life Insurance Case Management 
  • Ability to interpret medical documents
  • Strong commercial acumen 
  • Outstanding relationship management and negotiation skills
  • Excellent time management skills 
Want to know more? Contact Keeley Hanlon on (03) 8637 7313 or email