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Claims Consultant/Underwriting Assistant

Job Title: Claims Consultant/Underwriting Assistant
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2677872ENS-M
Contact Name: Lorraine Backhouse
Contact Email: l.backhouse@ensurerecruitment.com.au
Job Published: March 07, 2018 15:29

Job Description

Working for a growing underwriting agency in the city, you will be part of a customer centric team, delivering an exceptional service.

This is a unique role, offering the opportunity to gain exposure to both claims and underwriting.  Experience in these areas is not required, just a passion to provide the best service and to be a team player. 

THE ROLE:
  • Dealing with insurance claims from businesses, from lodgement through to settlement
  • Ensuring all customers are contacted quickly once claims have been lodged and updated throughout the process
  • Obtaining all necessary information regarding the claims incident
  • Dealing with new client quotes and obtaining full details regarding what cover is required
  • Taking calls from brokers and customers, ensuring they receive outstanding level of service
  • Arranging quotations for new business and renewal policies
  • Ensuring work queues are up to date and in service level agreements
  • Working as a flexible team member to cover both claims and underwriting

YOUR EXPERIENCE:
  • Strong customer service and excellent communication skills
  • Stable working history with experience in insurance administration or customer service role
  • Ability to be flexible within your role and work closely with other team members

THE BENEFITS:
  • Working in a small and close working team, where success is celebrated!
  • Monthly drinks, quarterly and end of financial year outings!
  • Annual bonus, paid quarterly
  • Training to development skills

If you are looking for a role, where you can stay long term and expand your experience then please forward your resume, click Apply Now!

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