Senior Manager - Process Improvement & Innovation - Life Insurance Claims

Job Title: Senior Manager - Process Improvement & Innovation - Life Insurance Claims
Contract Type: Permanent
Location: Sydney
Reference: 2732245
Contact Name: Oshan de Silva
Contact Email:
Job Published: June 25, 2020 10:01

Job Description

With a strong commitment from the executive team to transform the philosophy around claims improvement and to lead the market around innovation, our client has role for a truly inspirational professional to join their specialist services team.

You will love this role because; 
  • Opportunity to reshape life insurance claims assessments
  • Work with multiple stakeholders including actuaries and product teams
  • High profile and influential executive team
  • Join a customer focused employer
  • Flexible working arrangements
  • Excellent salary 
  • Additional leave benefits
  • Varied role with a lot of autonomy
  • Manage a high performing team
You will join other highly experienced professionals to work on or manage projects across life insurance claims. This includes;
  • Researching innovative ideas and strategies for my client that will shape a new world in insurance
  • Understanding human behaviour and how it relates to insurance and specifically claims management 
  • Ensuring our claims philosophy and strategies align to the Group and Retail operations business plans and formulated in consideration of current and future claims environments.
You will have the opportunity to create real cultural change in a traditional insurance environment.
They will love your background in; 
  • A genuine thought leadership in the life insurance claims industry 
  • Cross functional stakeholder management experience
  • High analytical skills to look at international trends and apply to local business
  • Process improvement/project experience ideally in group insurance
  • Product development experience and networks within trustee offices will be highly regarded
For all your hard work, you will be rewarded with an excellent salary package and an array of benefits 

Sounds interesting? We have a lot more information to tell

These roles are rare, so do not hesitate as immediate interviews will take place for candidates that meet the above criteria. 

For a confidential chat about your career options please call Oshan on 0433 910 521 or email