Claims Operations Manager - Personal Lines Insurance

Job Title: Claims Operations Manager - Personal Lines Insurance
Contract Type: Permanent
Location: Sydney
Reference: 2956502-1
Contact Name: Oshan de Silva
Contact Email:
Job Published: February 26, 2020 14:33

Job Description

With a strong technology platform and a focus on customer satisfaction and innovation, our client is making their mark in the Australian Travel Insurance Market.

With year on year growth, our client has created a new role for a Claims Manager to take responsibility for the Sydney Claims Function. 

Why you will love this role;
  • Fantastic salary + benefits
  • Clearly defined career path
  • Award-winning industry leader
  • Opportunity to focus on innovation
  • Central CBD location
  • Vibrant new offices 
  • Growing and stable organisation
  • Passionate and high energy team
You will;
  • Lead the daily claims operations for the Sydney based claims teams
  • Provide overall governance and management of the team across areas such as compliance and efficiency
  • Develop and mentor the claims teams
  • Establish and monitor key performance indicators for the claims function
  • Escalation management, performance management and reporting
Your background will include;
  • Demonstrated experience in personal lines insurance claims team management
  • Sound knowledge of drivers affecting insurance claims and KPI setting
  • A thorough understanding of the General Insurance Code of Practice.
  • Degree level qualification in business or equivalent
  • A true passion for self-development and innovation
Sounds interesting? We have a lot more information to tell

These roles are rare, so do not hesitate as immediate interviews will take place for candidates that meet the above criteria. 

For a confidential chat about your career options please call Oshan on (02) 9346 5288 or email