Job Description
This is an excellent opportunity for candidates working in the direct to customer/domestic motor claims space looking for the opportunity to move in to an intermediated environment and build a career in commercial claims.
With an excellent team environment and ongoing training and development, the career progression opportunities for the right candidate are endless.
The Role:
- Lodging new claims over the phone and on email
- Determining liability
- Managing the claim through to settlement negotiations
- Entering data and maintaining accurate customer information
- Liaising with internal and external stakeholders to ensure claims progress in a timely manner
- Ensuring customers receive a high quality service at all times
- Previous experience in a domestic or commercial motor claims role
- Advanced communication and negotiation skills
- High attention to detail
- Ability to build rapport and develop strong working relationships
- Thorough understanding of Australian Road Rules
- Good understanding of common and civil law
- Utilise your strong background in domestic claims and move in to a commercial role
- Work for a leading organisation that provides long-term career advancement
- Strong team culture and excellent working environment
- Competitive salary package
