Commercial Motor Claims Consultant

Job Title: Commercial Motor Claims Consultant
Contract Type: Permanent
Location: Melbourne
Salary: $55,000 - $65,000
Start Date: Immediate
Reference: 2716063
Contact Name: Becky Hyndman
Contact Email:
Job Published: June 04, 2018 12:02

Job Description

Due to ongoing growth, this leading insurer is seeking a driven and motivated claims consultant to join their commercial motor claims team.  Reporting to the National Manager, you will be responsible for managing claims end-to-end, from lodgement through to settlement. 
This is an excellent opportunity for candidates working in the direct to customer/domestic motor claims space looking for the opportunity to move in to an intermediated environment and build a career in commercial claims.
With an excellent team environment and ongoing training and development, the career progression opportunities for the right candidate are endless. 
The Role:
  • Lodging new claims over the phone and on email
  • Determining liability
  • Managing the claim through to settlement negotiations
  • Entering data and maintaining accurate customer information
  • Liaising with internal and external stakeholders to ensure claims progress in a timely manner
  • Ensuring customers receive a high quality service at all times
About you:
  • Previous experience in a domestic or commercial motor claims role
  • Advanced communication and negotiation skills
  • High attention to detail
  • Ability to build rapport and develop strong working relationships 
  • Thorough understanding of Australian Road Rules
  • Good understanding of common and civil law
  • Utilise your strong background in domestic claims and move in to a commercial role
  • Work for a leading organisation that provides long-term career advancement
  • Strong team culture and excellent working environment
  • Competitive salary package
If this sounds like you then hit apply now or call Becky on 03 8637 7312 for a confidential discussion.