Job Description
You will be managing a portfolio of around 50 Income Protection claims from eligibility through to completion. All you need is:
- Demonstrated experience in managing IP claims from end - end
- Strong analytical skills - ability to interpret medical reports and policy
- A huge amount of empathy
- A focus on customer service
- A willingness to collaborate with the rest of the team
- Up to $100k base + super + bonus
- Supportive management and team environment
- Clear pathway to progression
- Realistic workload - 50 claims
- Quality focused KPIs
- Claimant centric model
- Permanent role
- Managing a portfolio of Income Protection claims
- Assessing liability/ eligibility of new claims and making decisions
- Reviewing medical & financial documents to assess claims
- Calculating payments
- Liaising with the claimant and key stakeholders
- Encouraging sustainable return to work
- Working within the policy