Group IP Claims Assessor

Job Title: Group IP Claims Assessor
Contract Type: Permanent
Location: VIC Other
Reference: KH87181
Contact Name: Keeley Hanlon
Contact Email:
Job Published: August 22, 2018 15:04

Job Description

About The Company
My client, a key player in the Victorian life insurance industry are looking for experienced Life Insurance Claims Assessors or talented Workers Compensation Case Managers to join their group IP claims team. This is an exceptional opportunity to transition into a new industry with full training around products/policies and procedures provided. As well as ongoing internal support and a clear pathway to future progression for successful candidates who excel in the role.
About the role
You will be responsible for the assessment and management of a portfolio of Income Protection (return to work) claims in line with the Policy Terms and Conditions, this will include:
  • Manage the initial and ongoing assessment of IP claims 
  • Reviewing the policy, medical reports and other documentation to assess eligibility
  • Liaising directly with the claimant, as well as various stakeholders to work towards sustainable return to work 
  • Developing return to work plans
  • Calculating claims payments 
  • On-going management of the claim
  • Provide exceptional customer service to all parties                
You will be rewarded with multiple benefits including: 
  • Full training provided including RG146 accreditation 
  • Excellent salary package
  • Supportive management 
  • Clear pathway to progression 
  • Multiple tangible and non tangible benefits 
About You
To be successful in this role, you will ideally have:
  • A minimum of 2 years + experience in claims management, Life or Workers Compensation 
  • Basic knowledge of medical terms/concepts 
  • Excellent written and verbal communications skills
  • An ability to adapt to a new environment and learn the process fairly quickly
Want to find out more about this role or to discuss other opportunities available to you in Workers Compensation or Life Insurance? contact Keeley Hanlon on (03) 86377313 or