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Operations Manager - Risk/Underwriting

Job Title: Operations Manager - Risk/Underwriting
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2653787ENS
Contact Name: Lorraine Backhouse
Contact Email: l.backhouse@ensurerecruitment.com.au
Job Published: January 03, 2018 16:17

Job Description

Join this global organisation and become part of a newly created team. The organisation are focused on delivering a world-class, efficient and customer centric service, it is critical to them to ensure the effective risk management of this new portfolio.

You will be part of the senior level management team, overseeing the underwriting operations. Working with the Quality, Technical, and Relationship Managers, to support the Underwriting Team.

The business is looking for candidates with strong commercial acumen, driven by quality, outstanding communication and negotiation skills.

THE ROLE:
  • Managing a large team of underwriters, overseeing workflow, ensuring compliance driven eligibility risk outcomes, as well as service level standards
  • Building strong relationships with builders, distributors and advisors to facilitate their eligibility assessment process
  • Develop highly efficient operating model and delivery service and implement any improvements to ensure outstanding builder experience
  • Managing customer feedback, implement improvements, dealing with any issues which arise
  • Delivering training sessions for the team and providing underwriting expertise.
  • Understanding key drivers of builders and work closely with all stakeholders
  • Working in partnership with the senior management team to ensure outstanding results

ABOUT YOU:
  • Bring your wealth of underwriting experience in building/builders warranty insurance
  • CA/CPA is an essential requirement for this role 
  • Strong financial analysis, credit and risk management exposure
  • Strong customer service focus and business acumen
  • You will have strong leadership, influencing and communication skills
  • Outstanding organisational and management skills

NEXT STEP:
Please forward your resume immediate for this great opportunity