Junior Life Insurance Claims Assessor

Job Title: Junior Life Insurance Claims Assessor
Contract Type: Permanent
Location: VIC Other
Salary: 81000
Reference: 2265592
Contact Name: Keeley Hanlon
Contact Email:
Job Published: November 14, 2018 09:16

Job Description

A household name in the Life Insurance industry have opened up an opportunity for an Allied Health professional, Personal Injury Lawyer or Workers Compensation/ TAC Case Manager to join their team as a Junior Life Insurance Claims Assessor; Managing a portfolio of Income Protection claims from eligibility through to completion. 

Full training will be provided on systems, policy and processes. All you need to start with is: 
  • An ability to interpret and understand medical reports, conditions and diagnosis
  • A huge amount of empathy
  • A focus on customer service
  • A willingness to learn             
  • Up to $85k package 
  • Full training provided 
  • Supportive management and team environment 
  • Clear pathway to progression 
  • Realistic workload 
  • Quality focused KPIs
  • No shift work, office hours 
  • Claimant centric model 
  • Manage your own portfolio from end - end
  • Permanent role 
The Role:
  • Managing a portfolio of Income Protection claims 
  • Assessing liability/ eligibility of new claims and making decisions 
  • Reviewing medical & financial documents to assess claims 
  • Calculating payments 
  • Liaising with the claimant and key stakeholders 
  • Encouraging sustainable return to work 
  • Working within the policy 
  All we need from you is;
  • Ability to interpret medical documents
  • Strong commercial acumen 
  • Outstanding relationship management and negotiation skills
  • Excellent time management skills 
Want to know more? Contact Keeley Hanlon on (03) 8637 7313 or email