Mental Health - Group Claims Assessor - Life Insurance

Job Title: Mental Health - Group Claims Assessor - Life Insurance
Contract Type: Permanent
Location: Sydney
Reference: 111 - 230
Contact Name: Bhavika
Contact Email:
Job Published: December 07, 2018 14:16

Job Description

Our client is a market leader looking for an empathetic claims assessor who is passionate about mental health to join their growing team.

For you:

  • Great salary up to $85K base
  • Supportive and technically sound teams
  • Internal career progression
  • Work/Life balance with work from home options
  • CBD location - close by public transport
You will:
  • Assessment of Mental Health claims including medical and financial reports to determine the eligibility for acceptance. 
  • Review medical documents and policy documents to develop claims strategies
  • Implement motivational interviewing techniques and early intervention strategies to work towards positive outcomes
  • Collaborating with internal and external stakeholders
  • Demonstrate customer-centric behaviours
What we need from you:
  • At least 18 months experience in claims assessment within Mental Health Claims (Life Insurance, Workers Compensation and CTP all welcome)
  • A degree in psychology will be highly regarded
  • Demonstrated ability to think outside the box to implement strategies
  • Experience in motivational conversations and overcoming barriers
For a confidential discussion, please don't hesitate to contact Bhavika on 02 9346 5297 or

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