National Operations Manager

Job Title: National Operations Manager
Contract Type: Permanent
Location: Melbourne
Salary: Excellent salary package
Start Date: Immediate
Reference: 2671210
Contact Name: Becky Hyndman
Contact Email:
Job Published: February 06, 2018 06:18

Job Description

The Role

An exciting opportunity to put your own stamp on this newly created role with a well-respected Australian insurance company.  Reporting in to the General Manager, you will have full accountability for Sales, Underwriting and Operations functions in the business.  Working with the Business Development team, Underwriting team and Technical/IT functions, you will be responsible for facilitating new revenue streams in to the business.  You will achieve this through effective relationship management with Brokers and key clients, implementation of process improvement and effective underwriting controls.

Your main responsibilities will include:
  • Overseeing an operations team that includes underwriting and business development staff
  • Continually identifying and implementing new process and operational improvements
  • Taking ownership of the compliance function for the business
  • Working closely with Management, Sales, Underwriting and IT to ensure key business initiatives and growth plans are met
  • Developing and implementing systems and procedures to deliver exceptional customer service
You will possess:
  • Previous experience in an Operations Management role within an underwriting or sales environment with a General Insurer
  • Strong technical product knowledge in Property, Casualty & Financial Lines
  • Strong leadership and team management skills
  • Superb communication and relationship building skills
  • Ability to negotiate at a high level and influence others
  • Experience with Broker and Insurer operating systems
  • Hunger and desire to succeed in the role
If you are interested in this opportunity, please click apply now or call Becky Hyndman on 03 8637 7312 for a confidential conversation.

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