Job Description
One of the key platforms that interacts with their third party brokers is in need of optimisation through analysis of current and future state business processes. Essentially you will:
- Identify the gaps in functionality by working with the business and technology teams.
- Contribute to coordinating the development, testing and implementation of new workflows, thus establishing a reusable platform for onboarding future products.
- 5+ years of experience at a Business Analyst within the Insurance industry
- Experience documenting current state and future state business processes with the view to optimisation
- Experience designing and documenting workflows then making recommendations to improve operational effectiveness based on root cause analysis
- Experience translating business requirements into technical specifications
- An understanding of the insurance lifecycle would be desirable
- Strong stakeholder engagement skills
- Excellent communication skills both written and verbal
