One of the key platforms that interacts with their third party brokers is in need of optimisation through analysis of current and future state business processes. Essentially you will:
- Identify the gaps in functionality by working with the business and technology teams.
- Contribute to coordinating the development, testing and implementation of new workflows, thus establishing a reusable platform for onboarding future products.
- 5+ years of experience at a Business Analyst within the Insurance industry
- Experience documenting current state and future state business processes with the view to optimisation
- Experience designing and documenting workflows then making recommendations to improve operational effectiveness based on root cause analysis
- Experience translating business requirements into technical specifications
- An understanding of the insurance lifecycle would be desirable
- Strong stakeholder engagement skills
- Excellent communication skills both written and verbal