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Senior Front-End Case Manager

An exciting opportunity has become available for an experienced Front-End Workers Compensation Case Manager to join a leading agent who are prominent in the market. You will be managing a portfolio of front end claims as well as supporting junior members of the team. 

You will be joining a passionate team who are focused on helping injured workers get their lives back on track after a workplace injury. Which will require a high level of strategic thinking and decision making. 

Benefits for you:

  • Supportive team environment
  • Manageable portfolio size  
  • Positive and passionate team culture 
  • Flexible working arrangements
You will be responsible for:
  • Managing an portfolio of VIC workers compensation claims 
  • Applying legislation and making sound decisions on liability
  • Developing appropriate return to work strategies 
  • Liaising with key stakeholders to facilitate sustainable return to work
  • Coaching and mentoring junior team members
  • Collaborating with internal and external parties and educating them on the importance of sustainable return to work 
You will need to demonstrate:
  • A sound understanding of the VIC workers compensation legislation
  • Substantial experience of managing a portfolio of front -end claims 
  • Demonstrated ability to drive return to work outcomes 
  • Sound understanding of medical terminology 
  • Excellent interpersonal skills
To be considered for the role apply now! for a confidential discussion on opportunities in the Workers Compensation / Life Insurance industry please contact Keeley Hanlon at Ensure Recruitment on (03) 8637 7313 or email your resume to

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