As the Service Designer you will work in a multidisciplinary team to build world class digital services. You will design to make services easy for everyone to be able to understand and use, with a focus on web standards, usability and accessibility. The service designer will have extensive experience working in Agile.
Key Skills and Experience Required:
- Extensive experience in the design of digital services for large organisations
- Demonstrable experience working in a User Centred Design environment
- Demonstrated experience mapping complex service environments both as is and future state based on insights from user research
- Demonstrated experience planning, conducting, analysing and making recommendations on user research for delivery teams
- Demonstrated experience working on operational services
- Demonstrated experience presenting persuasively to senior stakeholders