Job Description
Why this role is for you!
- You want to be part of a huge brand, who offer a diverse range of products
- With a passion for providing technical support to your team, as well as providing coaching and mentoring at any stage of the claims process
- You have a strong desire to work with a high performing team and enjoy dealing with personal lines
- You are looking to work in an environment where you can influence change, adding value to the customer experience
- Committed to developing strong relationships with all service providers
What your day will look like:
- Working with team members, spending time to mentor and coach through any challenges they face
- Ensuring KPI's are on track and supporting colleagues to achieve the best results
- Being a proactive team member, providing outstanding customer service, leading by example
- Providing that 'go to' point, helping with more technical matter
- Dealing with reports, handling any out of line situations: IDR, FOS requirements
- Performance developing and planning, undertaking regular 1:1's with team members to support their continued growth
What you will bring:
- Experience within a similiar role and environment: managing a team within personal lines
- A passion and proven ability to develop your team
- Your positive can do manner
The Benefits:
- There are great ongoing career opportunities within this highly successful company
- Competitive salary + benefits
- Working in a culture where individuals' are able to contribute to the success of the team, a proactive approach is highly valued
If this sounds exactly like the career move you are looking for in 2020, please forward your resume immediately!
