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08

Aug

2018

Team Leader - Injury Management - Newcastle Location

Find out about this great career opportunity for an experienced Injury Management Team Leader.  This is a fantastic time to join this highly successful organisation, committed to providing the highest quality service to their clients.

Work in a challenging and ever changing environment, make a real difference every day by supporting your team in developing the most effective return to work, life and recovery strategies and the right customer experience.

About the role:
  • Support an Injury Management team in developing the most effective return to work, life and community strategies
  • Provide support and advice on highly complex and high risk claims, extending beyond the expertise of the team
  • Coach and develop the team, setting development plans and coordinating training sessions
  • Ensure behaviours align with the culture and values
  • Identify improvement opportunities and work with the team to provide solutions to ensure the effectiveness of initiatives
  • Manage key legislative drivers in line with the Act
  • Review and report on business outcomes on a regular basis
  • Undertake counseling and disciplinary procedures in line with legislation
  • Drive change and continuous improvement across the claims teams in collaboration with team leaders

About you:
  • Strong experience in injury management, exposure to high risk significant injury claims
  • People management skills, team building, coaching and change management
  • Excellent understanding of relevant legislation, regulations and guidelines
  • Experience in addressing gaps in service delivery and implementing change
  • Highly customer service focused

The benefits:
  • Highly competitive salary, super, + 10% bonus and profit share
  • Monthly RDO, annual leave loading, study support, plus so much more!
  • Ongoing career opportunities

To apply:
This is an immediate role and suitable candidates will be contacted within 24 business hours.

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