Team Leader/Manager - Retail Life Insurance Claims
We have partnered with a well known and established organisation with a strong name in the life insurance market. They are currently looking to secure experienced people leader to join their retail insurance claims departments.
- Progressive and dedicated senior management team
- Excellent salary package + numerous benefits
- Talented and stable claims team
- Fantastic company culture
- Flexible working arrangements and a whole lot more...
As a Team Leader/Manager,
Your background will include;
- Be responsible for the overall achievement of service level, productivity and quality targets
- Work on claims innovation and improvement projects
- The overall leadership and ongoing development of the Claims team and the claims capability
- Actively contribute to towards the formulation, development and implementation of the claims philosophy, best practice and procedures
- Proactive stakeholder engagement, relationship and expectation management
- Strong people management experience including coaching & mentoring, workflow allocations, performance management and escalations management
- Strong understanding of personal injury insurance and factors affecting claims ideally in life insurance
- Stakeholder management experience both internal and external
- Quality monitoring and reporting experience
- Process improvement and claims innovation experience
Want to know more? I have a lot more to tell...
For more information please call Oshan de Silva on 02 9346 5288 or email firstname.lastname@example.org Ensure Recruitment partners with 9 of the top 10 life insurers in Australia. Every consultant is specialised in their sector and has strong relationships with senior managers across the industry. We are able to offer you guidance to secure your future.