Team Manager - Life Insurance Claims

Job Title: Team Manager - Life Insurance Claims
Contract Type: Permanent
Location: VIC Other
Salary: 115000 - 125000
Reference: KH2737246
Contact Name: Keeley Hanlon
Contact Email:
Job Published: May 14, 2018 17:09

Job Description

A key player in Australia's life insurance industry are looking for an experienced life claims professional with strong leadership skills to join their close knit team as a Team Manager. You will be managing a team of 9 high performing Claims Assessors and will responsible for the overall achievement of the team, productivity, service levels and claims outcomes. This is a role where you can truly make an impact on the business. 

Responsibilities include: 
  • Monitoring team performance; identifying skills gaps and up-skilling, conducting 1-1 meetings, performance management
  • Overall leadership and ongoing development of the team
  • Monitoring team targets and SLA's against the code of conduct 
  • Managing workflow / delegating work
  • Proactively engaging with key stakeholders 
  • Involvement in process improvement initiatives as required                       
For you: 
  • Excellent remuneration package + bonus + benefits $$
  • high performing team 
  • Multiple benefits 
  • Supportive upper management                
The ideal candidate will have:
  • Experience as a life claims Team Manager, or Leader wanting to step up 
  • Strong leadership skills with a passion for developing the  team 
  • Strong decision making skills 
  • Strong business acumen
  • Ability to adapt to change 
  • Exceptional interpersonal and relationship building skills
For more information please call Keeley Hanlon on 03 86 377313 or email