Team Manager, Team Leader - Retail Life Insurance Claims

Job Title: Team Manager, Team Leader - Retail Life Insurance Claims
Contract Type: Permanent
Location: Sydney
Reference: 88763-123
Contact Name: Oshan de Silva
Contact Email:
Job Published: November 30, 2020 11:31

Job Description

We have partnered with a well known and established organisation with a strong name in the life insurance market. They are currently looking to secure experienced people leader to join their life insurance claims departments. 

For you;
  • Progressive and dedicated senior management team
  • Excellent salary package + numerous benefits
  • Newly created claims team
  • Collaborative management team
  • Outcome focused company
  • Fantastic company culture 
  • Newly created role/team
  • Flexible working arrangements and a whole lot more...
As a Team Leader/Manager, you will;
  • Be responsible for the overall achievement of service level, productivity and quality targets
  • The overall leadership and ongoing development of the Claims team and the claims capability
  • Actively contribute to towards the formulation, development  and implementation of the claims philosophy, best practice and procedures
  • Proactive stakeholder engagement, relationship and expectation management
This role is suited to;

Experienced life insurance team leaders/managers looking for greener grass or a senior case manager (life insurance) looking to take the next step in your career.

Your background will include;
  • Strong people management experience including coaching & mentoring, workflow allocations, performance management and escalations management in life insurance claims
  • Demonstrated experience driving outcomes in life insurance claims
  • Quality monitoring and reporting experience
  • Process improvement experience (desired)
Want to know more? I have a lot more to tell...

For a confidential chat about your career options please call Oshan on (02) 9346 5288 or email