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Technical Business Analyst

Job Title: Technical Business Analyst
Contract Type: Permanent
Location: Melbourne
Reference: 3114416
Contact Name: Richard McGuinness
Contact Email: r.mcguinness@ensurerecruitment.com.au
Job Published: March 08, 2020 20:45

Job Description

Brand new Technical Business Analyst position available to join an ever growing insurer in Melbourne CBD. An increase in the scope has required an additional Business Analyst to join the project team. The team is high-performing, dedicated and driven to achieve the required deadlines.

Key Responsibilities:
  • Requirements gathering and analysis of requirements, for transition and final state
  • User adoption strategies to drive adoption and acceptance, measurement of Key Performance Indicators related to adoption
  • Collaborating with project team, stakeholders and customer representatives to understand and translate business requirements into appropriate solutions
  • Review of technical solutions to assure solutions meet the business needs
  • User documentation, tailoring generic materials and making them fit specific requirements
  • Tracking requirements against deliverables and assure that goals are achieved
  • Stakeholder management, working with senior stakeholders
  • Review and creation of Test Plans to assure the delivery of solutions
  • Creation of Communications and communication plans to meet stakeholder engagement requirements
  • Driving user adoption strategies within a number of new applications within BI, CRM, Contact Centre, etc
Essential experience:
  • Has real-world Business Analysis experience working in a similar role
  • Able to articulate and present ideas in a clear and concise manner, with ability to flex between summary/ full detail and non-technical/ technical language, depending on the target audience
  • Provide direct, credible and authoritative interaction with colleagues and customer alike
  • Strong requirements analysis, modeling, and documentation skills
  • Resourceful, well organised, and strong time management skills

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