This organisation are leaders in their field and have a collaborative and forward thinking environment. You will dealing with a strong customer base and have the chance to grow your career.
- Handle inbound calls with empathy
- Auctioning emails and correspondence related to maintenance of customers policies.
- Maintain communication with client throughout the process
- Claims Support Service including invoice management, appointment schedule, file printing
- Proven experience in Call Centre/Reception/Customer Service type roles
- Strong written and verbal communication skills
- Good computer skills
- Ensure a level of service that exceeds customer expectations