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Member Service Specialist

Job Title: Member Service Specialist
Contract Type: Permanent
Location: Sydney
Industry:
Reference: 2626867
Contact Name: Lesley Martin
Contact Email: l.martin@ensurerecruitment.com.au
Job Published: March 07, 2018 15:28

Job Description

We have partnered with an exciting financial services company who are currently looking for a member service consultant due to tremendous growth. The successful applicant will work as part of a team who provide expert service to clients.

This organisation are leaders in their field and have a collaborative and forward thinking environment.  You will dealing with a strong customer base and have the chance to grow your career.

You will;
  • Handle inbound calls with empathy
  • Auctioning emails and correspondence related to maintenance of customers policies.
  • Maintain communication with client throughout the process
  • Claims Support Service including invoice management, appointment schedule, file printing 
You will have;
  • Proven experience in Call Centre/Reception/Customer Service type roles
  • Strong written and verbal communication skills
  • Good computer skills
  • Ensure a level of service that exceeds customer expectations
Please click 'Apply' now.

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