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Due to an increase in claims a leading Workers Compensation agent are looking for some extra hands to support a team of Case Managers with processing Workers Compensation claims, providing claims updates over the phone and assisting with ad hoc administrative tasks. 

Experience in a similar role within workers compensation is essential 

The Role:

• Contacting injured workers, employers & stakeholders via telephone to provide updates on claims 
• Dealing with telephone and email enquiries in a professional manner
• Overseeing incoming and outgoing mail
• Processing payments and invoices
• Supporting Claims Officers with any administration duties

• Experience in an admin/customer service capacity within Workers Compensation is essential
• Experience in liaising with customers over the phone is essential 
• Ability to prioritise your workload 
• Available to commit to a 3 month temporary role.                            

• The opportunity to transition into a permanent role (for the right candidate) 
• Supportive team environment 
• Manageable workload 
• CBD location