Operations Manager $170K - $185K + Bonus

Reference Number:
$175000 to $188000
Work Type:
  • Manage specialised claims function across Sydney and Melbourne
  • Limited travel required - Up to once a month + good flexibility
  • Leadership, process improvement and stakeholder management role
My client is looking for a dynamic leader that is able to take a significant role in changing the shape of the current business, focus on process improvement and leading the teams on a positive journey of change.

Specifically, you will be responsible for:
  • Leading an insurance claims function across two states, Sydney and Melbourne of almost 100 FTE's via 5 team managers
  • Ensuring service delivery standards are achieved in claims processing
  • Leading, developing and mentoring a successful team of team managers
  • Identifying process and procedure improvement and then developing a strategy to deliver change
  • High stakeholder management both internally and externally with corporate clients.

You will be able to demonstrate:
  • Significant successes in leading multiple claims teams across any line of business, general insurance, workers comp, life, superannuation claims
  • A proven capability in delivering process improvement and elimination of waste in prior processes backed by a sound methodology 
  • The leadership of teams through periods of change
  • High stakeholder management - ideally with external clients in relation to their claims performance

In return you will be rewarded with:
  • A solid salary package and the opportunity to earn bonus
  • Genuine career development opportunities into new roles within the business in the future
  • A great leader who is engaging, passionate and drives change
  • High flexibility - taking into account business needs as a priority 

Thie role will suit a strategic claims leader that is innovative, an advocate for change and improvement in processes coupled with solid leadership and stakeholder management skills

For more information or a confidential career conversation please call Paul on 02 9346 5282
Date Posted:
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Consultant contact details

Consultant name: Paul Murphy

Email address: p.murphy@ensurerecruitment.com.au

Phone number: 0419 093 518