In today’s insurance market, top performers are like rare gems — and everyone wants one on their team.
With competitors ready to swoop in at the first sign of disengagement, retaining your best people isn’t just nice to have — it’s a business priority.
The question is, how do you make sure your stars don’t start looking elsewhere?
Here are 5 practical ways to keep them engaged, motivated, and loyal.
Retention starts long before someone updates their profile or takes a recruiter’s call.
Regular one-on-one check-ins and career conversations make a real difference. Ask questions like:
When your team knows you care about their growth and satisfaction, they’re far less likely to look elsewhere.
Money talks — but so does appreciation.
Celebrate wins both big and small. Publicly acknowledge achievements, and create a culture where high performance is noticed.
A quick “thank you” or “well done” in a team meeting can have more impact than you think.
High achievers thrive on progress. If your best people don’t see a clear path forward, they’ll find one somewhere else.
Offer mentoring, stretch projects, and professional development opportunities. Even small investments in learning show that you’re committed to their future.
Hybrid work, flexible hours, or simply trusting your team to manage their time — these are no longer differentiators; they’re essentials.
Top talent values autonomy and trust. If your culture doesn’t reflect that, someone else’s will.
Retention also means being proactive about compensation and career opportunities. Benchmark salaries regularly, and know what competitors are offering.
Losing great people because of small pay gaps or overlooked benefits is avoidable.
Retaining top performers isn’t about flashy perks or one-off rewards — it’s about genuine connection.
When leaders invest time to understand what drives their people, offer opportunities for growth, and create an environment of trust, it builds lasting loyalty.
Your best people stay not because they have to, but because they truly want to be part of what you’re building.
At Ensure Recruitment, we know relationships are at the heart of every successful team — and that starts with finding and keeping the right people.
Our specialist consultants partner with leading insurance organisations across Australia and New Zealand to help them not only attract top talent, but create the kind of workplace that makes them want to stay.
Connect with us today to discover how we can help you strengthen your team, retain your stars, and build long-term success.
Let’s ensure your best people stay exactly where they belong — with you.
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